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FlySafair



Established in the country known for its exotic landscape and cultural diversity, FlySafair is the one of the best choices for flying in South Africa.

FlySafair is a ‘low-cost’ airline based in the city of Johannesburg in South Africa. It owns 9 Boeing 737 - 400 and 5 Boeing 737-800 providing buy-on-board programme and also the first airline in South Africa to offer card payments onboard. And another great reason to fly with FlySafair is the mood-lighting retrofitted in its aircraft, introduced in January 2018, which values mood composition throughout the time you fly with Flysafair.

The airline because of the fleet and service has received 2 OAG awards i.e on-time performance in 2017 and 2018 and was named as ‘The best airline in Africa and Indian Ocean’ in 2018 by Tripadvisor Traveller’s Choice Awards. With 2000 flights per month, FlySafair is providing everything from booking and payment which makes it the low-cost with the best flying experience.

General Baggage Allowance:

  • FlySafair offers the free 7kg hand-luggage allowance and discounted rates on luggage weighing greater than that.

  • The standard checked luggage allowance is 20kg and for extra luggage, an extra 20kg has to be booked. But the overall weight should not exceed 40kg and the baggage rules have to be respected.

Sports, Musical or Medical Equipment

FlySafair offers to carry 32kg of sports, musical or medical equipment to your destination which would cost fairly less per flight. The equipment is asked to be in a protective casing for the purpose and for details and security of the equipment contact FlySafair at  087 135 1351.

Call centre: 087 135 1351

Whatsapp: 076 958 5303

Email: help@flysafair.co.za

Facebook: https://www.facebook.com/flysafair/

Address:  OR-Tambo Airport - Kempton Park, Gauteng, South Africa

  • Check-in for the flight closes strictly 40min before departure

  • Boarding gates close 15min before departure

  • Be at the airport 90min before your flight leaves, if not earlier in the busy season

  • Each passenger needs to have a valid form of ID like an ID Book, South African Driver's Licence or Passport.

  • Children must have a Birth Certificate or a certified copy of a Birth Certificate no older than 3 months. This does not need to be an Unabridged Birth Certificate.

FlySafair offers their customers the right to cancel their flight at anytime. If a customer requests to cancel a flight that departs in 45 days or more from the time of the cancellation request, the customer will receive a 50% refund.

FlySafair charges a 100% cancellation fee on flight departing within 45days and no refund will be granted. Customers are advised to change to their flights rather than cancelling them.

The details on changing flight are provided directly in the MY BOOKING section on the website and second option is to make a call through Flysafair’s call centre on 087 135 1351, and the team will help you out there. Depending on the nature of the change, you may be charged a penalty fee.

If you have made a booking on our site the ticket would have been processed by our ticketing partner Travelstart.

Please ensure you have your ticket reference and contact Travelstart on:

Call us at +27 21 468 4300 or email urgent@travelstart.com

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