Established in 2006 by the South African Airways in the land known for its exotic landscape and cultural diversity, Mango Airlines is a state-owned South African low-cost airline.

Mango Airlines is based at OR Tambo International airport in the city of Johannesburg in South Africa. It has a fleet size of 10 with 14 Boeing 737-800 accommodating 186 passengers to 8 destinations. Mango Airlines features a uniform fleet of aircraft with high seating density and also offers online ticketing.

General Baggage Allowance:

  • Economy class carry-ons are restricted to a single piece with a maximum weight of 7 kg and within specified dimensions (36 cm x 23 cm x 56 cm), together with either a handbag and/or a slimline laptop bag.

  • All carry-on baggage exceeding the specifications must be checked in.

  • Multiple carry-on baggage items may no longer be taken on board the aircraft.

  • Outside of carry-on baggage, all other baggage must be checked in.

  • Mango is the only low-cost airline in South Africa that allows 20 kg of check-in luggage per Guest without penalties on the number of bags that make up the total weight.

Sports, Musical, Medical and other Equipment

Details for protection and environment of all equipment can be found through the travel agent Helpdesk at 086 101 0212.

Mango Call Centre:

South Africa           :   086 100 1234

International - JNB : +27 (11) 086 6100

CPT : +27 (21) 815 4100

Email         :

Address     :    Mezzanine Level, Domestic Departure Terminal, OR Tambo International Airport

  • The check-in counters can be found in the Domestic Departure Terminal.

  • The recommended check-in time is two (2) hours prior to departure.

  • Check-in closes 40 minutes prior to departure.

  • Guests arriving after the time will need to make alternative travel arrangements.

  • The Self-Service check-in counters open 12 hours before departure and close 40 minutes before the scheduled time of departure.

  • The boarding gate closes 30 minutes prior to departure.

  • Bookings made within 24 hours of departure will not be able to make use of mobi check-in

  • Mobi check-in is not available for flights departing from George and Bloemfontein, and departing to and from Zanzibar

  • Each booking amendment will incur an administration fee.

  • Finding a cheaper fare than the original purchase, Mango Airlines is unable to refund a Guest for the difference.

  • If changes are made via the Mango website or the mobi app the Guest will incur the following administration fees:

    • R210 per name change.

    • R280 per date, route or time change.

  • If you would like to make changes via the call centre or the Guest Service counter at the airport, Mango charges the following administration fees:

    • R290 per name change.

    • R370 per date, route or time change.

    • Mango Plus and Mango Flex members will not incur any administration fees for changes to their name, date or flight details

If you have made a booking on our site the ticket would have been processed by our ticketing partner Travelstart.

Please ensure you have your ticket reference and contact Travelstart on:

Call us at +27 21 468 4300 or email

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